One Medical, a new lawsuit and Amazon's ambitions for health care
A California doctor is suing primary care provider One Medical, claiming she was fired in part for retaliation for raising concerns about patient care.
Amazon owns One Medical, it bought the company in 2023.
The service offers telemedicine and in-person locations and Amazon Prime members are able to access a One Medical membership at a discount.
The company’s goal is to use technology to make primary care as convenient as home delivery.
Our guest writes that this recent lawsuit, however, “pulls back the curtain on Amazon’s entrée into healthcare.”
Guest
Caroline O'Donovan, AI and Big Technology senior Reporter, The San Francisco Standard
Related Links
Amazon’s One Medical fired a doctor who raised safety concerns, lawsuit says - The San Francisco Standard
Leaked documents reveal patient safety issues at Amazon’s One Medical - The Washington Post
Full statement from a OneMedical spokesperson
One Medical is committed to excellent patient care and a supportive workplace. We welcome feedback from our team members every day—it's essential to how we improve. Using general observations from individuals unfamiliar with this matter to attempt to validate lawsuit allegations is misleading. Our investigation into the concerns found no safety issues and patients received quality care, and this is in fact a serious workplace conduct matter, despite attempts to frame it otherwise.
We dispute the allegations in this complaint, and this employee was not terminated in response to raising safety concerns. One Medical is committed to maintaining the highest standards of patient care, and we fully investigate and take appropriate action to resolve concerns and do not retaliate against employees who raise them. While we cannot comment on the specifics of this personnel matter, we work hard to maintain a respectful workplace for all team members and are confident in the thoroughness of our investigation and outcome.
Thank you to the supporters of KUOW, you help make this show possible! If you want to help out, go to kuow.org/donate/soundsidenotes
Soundside is a production of KUOW in Seattle, a proud member of the NPR Network.
-
Libby Denkmann
Host, Soundside
Libby Denkmann joined KUOW in December 2021 as the host of the midday show Soundside. She’s a native Pacific Northwesterner who grew up in Redmond, graduated from the University of Washington, and covered local news as a producer and reporter with KIRO Radio.
More stories from Libby Denkmann » -
Gabrielle Healy
Senior Producer, Soundside
Gabrielle is a senior producer for Soundside, covering everything from politics to culture.
More stories from Gabrielle Healy »
