Travel Advice From The Ferry Chief

Walk-on passengers board a Washington State Ferry. Passengers who walk on to the ferry can skip the long wait lines for people who are driving on.
KUOW Photo/Gil Aegerter
Ross Reynolds speaks with Lynn Griffith, chief of Washington State Ferries, about what passengers say about the new reservation system, what "new ferry smell" is like and why she jumped in the water in front of all of her employees.